First
Recently, explorer.exe
frequently pop-ups a message "can't run related program". Also, there is no OneDrive icon in the status bar.
Try to fix
Try 1
Find an installation file in the OneDrive installation folder, and try to re-install it. But it shows an error that I need to uninstall the current version.
failed.
Try 2
Download the latest installation package and the same thing occur in try 1.
Try 3
Uninstall the current version and re-install it. It works, but you need to log in again and choose folders to sync. After the automatic update, it fails again.
Try further proceeding
After looking up Google, there is a guide in Microsoft that shows the problem exactly: OneDrive won't start. What it means is running OneDrive without any response.
Solution
- Run
Regedit
. - Locate to
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive
. - Change the key
DisableFileSyncNGSC
into 0.
All done.